Описание на работната позиция
Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.
We are looking for a Trust & Safety Specialist for Supercell Games Account with Turkish and English for one of our clients.
Responsibilities:
- Be every player's trusty advisor
- Respond to gamers' queries via email and chat
Identify and assess customers’ needs to achieve satisfaction
If you have:
- Fluency in Turkish and a good command of English
- Gaming experience - you have played games recently and you can relate to a player’s concept, community, and mindset
- Player empathy and understanding a player’s perspective when tackling their issues
- Understanding of Player Support
Desire to help the players as best as possible and to contribute to the team’s success
Benefits:
- 24/7 Flexible working hours
- Fully paid training
- Attractive salary
- Additional health insurance
- Positive international working environment
- Employee referral bonuses
All applications will be treated with strict confidentiality. Only shortlisted candidates will be invited to interview.
Recruitment license issued by Ministry of Labor and Social Policy under № 3018 / 30.04.2020.
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