Описание на работната позиция

Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.
For one of our clients - a fast-growing company, we are looking for a Retention Manager with English.

Responsibilities:

  • Collaborate with the senior management team to identify clients’ key initiatives, and provide solutions to ensure our clients receive value for the services they have purchased
  • Creating and developing different sales strategies and proactively leading their implementation
  • Build strong customer relationships by ensuring outstanding user experience and satisfaction
  • Ensure client satisfaction, retention, operational efficiency, and quality
  • Manage the on-boarding of new clients and renewal of existing clients

Requirements:

  • At least 3 years experience in a similar managerial position, managing 25+ people
  • Fluent in English
  • Highly- motivated and responsible person, who has the energy and passion to push the boundaries and reach his personal and company’s goals
  • Strong organization, planning, and time management skills
  • Proven client relationships management skills at a senior level 

Benefits: 

  • Monday-Friday working schedule
  • Excellent earning potential – Base Salary + Uncapped Bonus Structure
  • Good benefit package 

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license issued by Ministry of Labour and Social Policy under № 3018 / 30.04.2020.