Описание на работната позиция
A typical day:
- Help out our players with any issues they might have via tickets and chat
- Provide the best player experience with a case-by-case player-oriented approach
- Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
- Work with a passionate team of gamers to give our support experience a player-to-player feel
Sounds good, right?
You have:
- Fluency in Spanish and a good command of English
- Player empathy and understanding of a player’s perspective when tackling their issue are required
- Understanding of Player Support
- Gaming experience – if you have played games and you can relate to a player’s concept, community, and mindset it will be considered an advantage
- Desire to help the players as best as possible and to contribute to the team’s success
Our Benefits:
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!
Does it sound like the perfect job for you? APPLY NOW!
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace