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At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – world-renowned company, offering services and products in the
customer experience management field. We are looking for communicative, driven and team-
oriented individuals for the role of Part Time Call Centre Specialist with Italian, Latvian, French or German and English.

Essential Duties and Responsibilities:
* Helping the customers with issues and questions via different channels;
* Offering support, listening closely and trying to come up with the answer or solution;
* Guiding customers through the process and striving to provide a happy experience;
* Taking note of issue trends and frequent questions and informing your team-leader about it;
* Supporting and maintaining a good working atmosphere by acting as a part of your team.

Requirements:
* Fluency in Italian, Latvian, French or German and English language;
* Active listener and confident communicator, able to handle various types of customers;
* Driven to learn and be of service and achieve great results;
* Basic knowledge different operating systems;
* Team-oriented and ready to help others and act as a part of the team.

Our client offers:
* Paid Holiday leave days, great remuneration and a stable full-time employment;
* Additional health insurance and a fully paid annual leave;
* Flexible working hours organized into day shifts;
* In-depth training and different learning and career growth opportunities;
* Stimulating and encouraging work environment and modern and cozy work pace.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_PCCSILFGE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).