Описание на работната позиция
Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.
We are looking for a Fitbit Customer Support Specialist with Danish and English for one of our clients.
As a Fitbit Customer Support with Danish, you will:
- Help our users with any issues they might have via tickets or calls
- Provide solutions to everyday device use questions on a case by case customer-oriented approach
- Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
- Work with a passionate team of customer-friendly colleagues from an international background
What we expect from you:
- Fluency in Danish language for daily communication with customers
- Good command of English (B1 or similar) for training and internal communication
- Basic understanding of iOS and Android OS use/features
- Demonstrating empathy
- Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player
- Result-oriented with personal performance
- Friendly and outgoing personality
They offer:
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
All applications will be treated with strict confidentiality. Only shortlisted candidates will be invited to interview.
Recruitment license issued by Ministry of Labor and Social Policy under № 3018 / 30.04.2020.
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