Описание на работната позиция

Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.
We are looking for Customer Support Analyst in a Fintech Account with Norwegian  and English for one of our clients.

As a Customer Support Analyst in a Fintech Account with Norwegian  and English you will:

  • Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units
  • Provide timely reply and accurate information on the client's request
  • Assist customers through multiple channels, including phone, email, and chat
  • Identify and assess customers’ needs to achieve satisfaction

They will give you:

  • Relocation assistance
  • Fully paid training 
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses
  •   

All applications will be treated with strict confidentiality. Only shortlisted candidates will be invited to interview.
Recruitment license issued by Ministry of Labor and Social Policy under № 3018 / 30.04.2020.