Описание на работната позиция

Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of private business sector worldwide.

For one of our exclusive clients, we are looking for a Customer Support Agent with Spanish.

Responsibilities:

Assist in solving client’s issues and providing information via emails, over the phone, live chat
Answer client's queries in a timely and professional manner
Assist all internal departments and collaborating with other team members to provide high-quality support
Identifying clients’ problems and propose relevant solutions

Requirements:

Fluent Spanish level – both verbal and written and other languages would be considered as a big advantage
Good Level of English
Previous work experience as a Customer Support – minimum 1 year
Able to think outside the box and have the desire to pull out all the stops to solve issues
Excellent computer skills

If you find this opportunity suitable for you, do not hesitate to send us your CV in English.

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license issued by Ministry of Labour and Social Policy under № 3018 / 30.04.2020.