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talaint is a seasoned player in the realm of recruitment, seamlessly merging traditional principles with cutting-edge innovation. With a proven track record of success dating back to 2009, our team’s expertise spans diverse industries from expert recruitment to executive search, IT and BPO professionals, and beyond. Our mission is to redefine recruitment, prioritizing individuals, and organizations alike. Join us in shaping this new era and together, we'll make careers and companies thrive.

------------OUR CLIENT ------------

Our client is a global telecom service provider that has around 160 employees in Bulgaria. The company has been offering international connectivity, datacenter, managed network services, and security services for over 25 years and through their services it has a presence in over 20 countries.

Besides the chance to join a well-established company, trusted by many of the largest telecoms in this industry worldwide, you'll benefit from their positive culture, development opportunities, and mostly - the freedom to express your creativity.

The person must be based in Sofia and the position allows a hybrid way of working.
 

Collection Specialist (B2B)
 

Responsibilities:

• Timely collection of receivables and overdue debts from B2B customers;
• Prepare and send payment reminders, letters of refusal to pay, and notices of service interruption to customers;
• Maintain good and effective relationships with the company's customers and respond to their queries regarding overdue debts;
• Monitor customer accounts, payment plans, and key collection performance indicators;
• Negotiate payment plans with customers and ensure their compliance;
• Investigate cases with internal financial control and discuss with relevant personnel for resolution;
• Report risk management cases to the Financial Director, Manager, and other relevant personnel;
• Participate in the optimization and automation of financial control processes.

Requirements:

• University degree;
• Previous experience as a Credit Controller; B2B Debt Collector, etc;
• Basic understanding of accounting principles;
• Excellent analytical skills, critical thinking, and the ability to analyse large volumes of information;
• Proficiency in MS Office suite with focus on Excel;
• Excellent communication skills;
• Very good English.

In case you are interested in the position, please send your CV in English and we would be happy to discuss it further.

Please note that only shortlisted candidates will be contacted by our consultants.

Applying for this position, you are authorizing talaint to work and process your personal information following the Law for Personal Data Protection.

Agency license Number 2123 was issued on 04.10.2016.